Return Policy

Last updated: 1 January 2024

Our Commitment to Quality

At supplierchcreati, we are committed to providing exceptional luxury gift wrapping services. Your satisfaction is our priority, and we stand behind the quality of our work.

Satisfaction Guarantee

We guarantee the quality of our gift wrapping services. If you are not completely satisfied with our work, please contact us within 48 hours of receiving your wrapped gift. We will work with you to resolve any concerns and ensure your complete satisfaction.

48 Hour Window

Contact us within 48 hours for any concerns

Free Rework

Complimentary rework services available

Refund Options

Case-by-case refund consideration

Refund Policy

Refunds are considered on a case-by-case basis and may be issued in the following circumstances:

  • Service was not provided as agreed
  • Work does not meet our quality standards
  • Cancellation made within the permitted timeframe

Refunds, when approved, will be processed within 5-7 business days to the original payment method.

Rework Policy

If you are not satisfied with the wrapping, we offer complimentary rework services within 48 hours of the original service, subject to availability. This allows us to address any concerns and ensure the final result meets your expectations.

How to Request a Return or Refund

To request a return, refund, or rework, please contact us:

Email: talk@supplierchcreati.world
Phone: +44 2075 845819
Address: 3–4 Park Cl, London, SW1X 7PQ, United Kingdom